According to their Website:
"Our story begins with two leading pioneers in online work: Elance and oDesk. Each had created thriving global communities with separate paths to success. In 2014 we realized that we could do more together and merged to form Elance-oDesk, combining ideas, technology and resources.
As we formed a shared vision, we saw that our impact would be even greater if we focused on building one great workplace. With the oDesk platform as the foundation, we kept the best of both legacies and added new innovations. In 2015 we re-launched the company as Upwork, representing a renewed vision and commitment to creating the world’s best online workplace – for existing and future customers alike.
Today, Upwork is the premier platform for top companies to hire and work with the world’s most talented independent professionals. We’re creating a world of unmatched talent and opportunity, where global teammates who are thousands of miles apart can work together seamlessly."
(*upwork.com About Us page)
How they explain their services:
What kind of work can I get done?
Anything that can be done on a computer – from web and mobile programming to graphic design – can be done on Upwork. Freelance experts can tackle a range of projects:
Big or small
Short or ongoing
Individual or team-based
Whether you need a writer to knock out a 500-word blog post or a full-fledged software development team to support your business, our tools and the expert freelancers in our marketplace can accommodate.
How do I hire the right freelancer?
Start by writing a clear and concise job post. Each freelancer submits a cover letter and link to their Upwork profile covering:
Skills, experience and portfolios
Language and communication skills
You'll get applications from independent professionals and receive our personalized recommendations within minutes. From there, just interview your strongest candidates and hire your favorite.
How do payments work?
Pay your freelancer per hour or per project, whichever you choose. For hourly projects, the freelancer bills you once a week, and we'll send a secure payment to your freelancer. For fixed-price projects, we'll release funds to your freelancer after they meet pre-set milestones. In either case, you're covered by Upwork Payment Protection, assuring that you only pay for work you approve.
All payments go through our secure system. Choose from the following billing methods:
How do I know I'm protected?
Enjoy peace of mind with systems designed to provide a safe and trusted workplace, including:
Payment Protection. Upwork Payment Protection assures you that you pay only for work you've approved.
Dispute Resolution. If an issue ever should arise, we have programs to help fix the situation.
(* upwork.com How it Works page)